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For general inquiries about the My Visa Rewards Plus program, please email us at email@example.com or call 604.877.4999, or toll-free from outside the Greater Vancouver area at 1.800.611.8472 to speak to a Visa Cardholder Care representative 24 hours a day, 7 days a week.
Points Redemptions, Travel Bookings and Merchandise Returns
To redeem your Visa Rewards Points over the phone, please contact My Visa Rewards Plus Service at 1.866.661.3377 (Monday to Friday 8am to 6pm PST or Saturday 8am to 4pm PST). For any travel bookings or merchandise returns you can also contact us via email at firstname.lastname@example.org.
Address for Merchandise Returns:
RDP Fulfillment Corporation
ATTN. Returns Department
1725 McPherson Court, Receiving Door #6
™enviro, enviro Gold, enviro ExpenseGold, Vancity and Make Good Money are trademarks of Vancouver City Savings Credit Union.
™ Shared Interest and Citizens Bank are trademarks of Citizens Bank of Canada.
* Visa Int./Vancity and Citizens Bank of Canada, Licensed Users.